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My Lesson Recording Won't Load
My Lesson Recording Won't Load
Written by David Sorrenson
Updated over a week ago

In rare instances when playing back some lesson recordings, the player might be stuck on a loading screen. Here's how you can fix this:

  1. Ensure you are not using Safari as a browser

    1. Safari has known issue with loading recordings

  2. Update your browser

    1. Update Chrome

  3. Raise a support ticket

    1. If possible, provide the URL for the recording with which you are having issues with to the support team

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